🤞No pitch, no catch.

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Free onboarding UX audit for B2B SaaS founders

Free onboarding UX audit for B2B SaaS founders

I review your product's onboarding, show you where users drop off, and give you a prioritized report of what to fix and where to start.

I review your product's onboarding, show you where users drop off, and give you a prioritized report of what to fix and where to start.

6+ years designing SaaS products at

What my audit can help you

Spot the exact problems

Identify where new users get confused or give up during signup and setup

Spot the exact problems

Identify where new users get confused or give up during signup and setup

Spot the exact problems

Identify where new users get confused or give up during signup and setup

Discover conversion issue

Understand why trial users aren't converting to paid plans

Discover conversion issue

Understand why trial users aren't converting to paid plans

Discover conversion issue

Understand why trial users aren't converting to paid plans

Identify quick wins

Know which issues you can fix today and which need more planning

Identify quick wins

Know which issues you can fix today and which need more planning

Identify quick wins

Know which issues you can fix today and which need more planning

Offer a fresh perspective

Get an outside perspective on flows your team may be too close to see clearly

Offer a fresh perspective

Get an outside perspective on flows your team may be too close to see clearly

Offer a fresh perspective

Get an outside perspective on flows your team may be too close to see clearly

Reduce support tickets

Have fewer confused users during setup, and fewer repetitive questions

Reduce support tickets

Have fewer confused users during setup, and fewer repetitive questions

Reduce support tickets

Have fewer confused users during setup, and fewer repetitive questions

Solutions tailored to you

Walk away with specific, prioritized fixes, not vague feedback

Solutions tailored to you

Walk away with specific, prioritized fixes, not vague feedback

Solutions tailored to you

Walk away with specific, prioritized fixes, not vague feedback

How we will work together

Before the call

01

Real user walkthrough

I'll sign up for your product and go through onboarding as a real new user would.

01

Real user walkthrough

I'll sign up for your product and go through onboarding as a real new user would.

02

Prioritized findings report

I'll identify specific points of friction or user drop-off, and document in a prioritized report.

02

Prioritized findings report

I'll identify specific points of friction or user drop-off, and document in a prioritized report.

During our 30-minute call

03

Walkthrough of what to fix

I'll walk you through what I found and suggest what to fix and where to start based on priority.

03

Walkthrough of what to fix

I'll walk you through what I found and suggest what to fix and where to start based on priority.

04

Next steps, no pressure

We'll talk through whether an implementation plan makes sense, no pressure either way.

04

Next steps, no pressure

We'll talk through whether an implementation plan makes sense, no pressure either way.

Why work with me

Proven activation results

Led a full onboarding redesign that improved activation from 20% to 27%, and doubled the paid plan upgrade rate from 7.4% to 14%.

Proven activation results

Led a full onboarding redesign that improved activation from 20% to 27%, and doubled the paid plan upgrade rate from 7.4% to 14%.

Proven activation results

Led a full onboarding redesign that improved activation from 20% to 27%, and doubled the paid plan upgrade rate from 7.4% to 14%.

Deep B2B SaaS experience

6+ years of B2B SaaS product design experience, specializing in onboarding and activation.

Deep B2B SaaS experience

6+ years of B2B SaaS product design experience, specializing in onboarding and activation.

Deep B2B SaaS experience

6+ years of B2B SaaS product design experience, specializing in onboarding and activation.

Limited spots, real attention

I only take on a handful of free audits at a time, so the ones I do take get real attention, not a rushed once-over.

Limited spots, real attention

I only take on a handful of free audits at a time, so the ones I do take get real attention, not a rushed once-over.

Limited spots, real attention

I only take on a handful of free audits at a time, so the ones I do take get real attention, not a rushed once-over.

Range across complexity

Background across travel tech, ed tech, and construction tech, gives me range across different SaaS complexity levels

FAQs

Is this really free?

Yes! No payment, no contract, no obligation to work with me afterward.

What's the catch?

There is no catch but if the audit is useful to you, a short testimonial would be highly appreciated.

Who am I actually talking to?

Me, directly. I'm a solo freelance designer, not an agency, so you're working with the person who did the audit.

What do I need to prepare?

Nothing. Just be ready to log into your product during the call if you want to walk me through anything live.

How much time does this take from me?

Just the 30-minute call. I do the audit work beforehand on my own time.

What if I want help implementing your recommendations?

I offer hourly implementation work if you'd like support executing the fixes. No pressure either way, and we can talk through it on the call if it's relevant.

Ready to improve your user activation and conversion rate?

Ready to improve your user activation and conversion rate?

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