10 FREE SPOTS IN NOVEMBER 2026

Free onboarding UX audit for B2B SaaS founders

I review your product's onboarding, show you where users drop off, and give you a prioritized report of what to fix and where to start.

Book Your Free Audit

Free, no obligation.

6+ years designing SaaS products at

What my audit can help you

Find where users drop off

See the exact steps in signup and setup where users get confused or quit.

Find where users drop off

See the exact steps in signup and setup where users get confused or quit.

Find where users drop off

See the exact steps in signup and setup where users get confused or quit.

Know why trials don't convert

Find the frictions between first login and the moment a user sees value.

Know why trials don't convert

Find the frictions between first login and the moment a user sees value.

Know why trials don't convert

Find the frictions between first login and the moment a user sees value.

Know what to fix first

Get a prioritized list of fixes that you can ship this week.

Know what to fix first

Get a prioritized list of fixes that you can ship this week.

Know what to fix first

Get a prioritized list of fixes that you can ship this week.

Products I can help

Any SaaS products that offers free trial/plan signup or if you can provide me with a test account. It is important that I can access to your product for auditing.

How it works

01 Book a free 30-minute call

When you book the audit via Calendly, share your product link and your biggest onboarding concern.

02 I go through onboarding as a new user

I document points of friction and drop-off in a prioritized written report.

View Sample Audit Report

View Sample Audit Report

03 I walk you through of what to fix

I'll walk you through what I found and suggest what to fix and where to start based on priority.

04 You decide what is next

Keep the report and that is it, or I scope a fixed-price sprint to design the fixes.

Want help with these fixes?

Redesign the issues found from your audit.
Delivered in 1 to 2 weeks as Figma designs, ready for you or your developers.
Starting at CAD$500, agreed before any work begins.

Why work with me

Proven activation results

Led a full onboarding redesign at Checkfront that moved activation from 20% to 27% and nearly doubled the paid plan upgrade rate, from 7.4% to 14%.

Proven activation results

Led a full onboarding redesign at Checkfront that moved activation from 20% to 27% and nearly doubled the paid plan upgrade rate, from 7.4% to 14%.

Proven activation results

Led a full onboarding redesign at Checkfront that moved activation from 20% to 27% and nearly doubled the paid plan upgrade rate, from 7.4% to 14%.

Deep B2B SaaS experience

6+ years of B2B SaaS product design experience, specializing in onboarding and activation.

Deep B2B SaaS experience

6+ years of B2B SaaS product design experience, specializing in onboarding and activation.

Deep B2B SaaS experience

6+ years of B2B SaaS product design experience, specializing in onboarding and activation.

Limited spots, real attention

I only take on a handful of free audits at a time, so the ones I do take get real attention, not a rushed once-over.

Limited spots, real attention

I only take on a handful of free audits at a time, so the ones I do take get real attention, not a rushed once-over.

Limited spots, real attention

I only take on a handful of free audits at a time, so the ones I do take get real attention, not a rushed once-over.

Testimonials

"Working with Luan was excellent! He has great product expertise, and his audit really helped me catch things in my messaging, onboarding, and product that I was overlooking as a founder.

I would absolutely recommend Luan to other founders! As a founder, it is easy to miss things in your own product. Luan provides a great outside professional perspective, is knowledgable, and put in a tremendous amount of effort to understanding my product!"

Shakir Nasim

Founder @ Circle

Received a free UX audit

FAQs

Is this really free?

Yes. No payment and no contract, and you are under no obligation to work with me afterward.

What do you get out of this?

I am building my freelance practice. If the audit helps, I’d appreciate a short testimonial. I also take on paid design work, but there is no obligation.

Who am I actually talking to?

Me, directly. I'm a solo freelance designer, not an agency, so you're working with the person who did the audit.

What do I need to prepare?

A link to your product and your biggest onboarding concern, entered when you book. If you want to show me something live, please be ready to log in during the call.

How much time does this take from me?

Just the 30-minute call. I do the audit work beforehand on my own time.

What if I want help implementing your recommendations?

I offer a fixed-price onboarding fix sprint. If it is relevant, we can scope it on the call. There is no obligation either way.

Ready to improve your user activation and conversion rate?

Ready to improve your user activation & conversion rate?

Book Your Free Audit